Print

FAQ

Q. What exactly is a short-term rental?
A. A short term rental is a rental solution that goes from a minimum of 1 week to a maximum of 1 year. It is an ideal option for those who have to stay in Milan for a short, or very short, period of time.

Q. What do you mean by “ready to be used apartment”?
A. With “ready to be used apartments” we mean a fully furnished and equipped flat, in which you can find all the things you may need in your everyday life, from kitchen equipment to household appliances. 

Q. Which services are included in the price of the apartment?
A. The apartment is always delivered with bed linen as well as towels and in the price is included a part of household consumptions' expenses (light and gas).

Q. Which services are excluded from the price of the apartment?
A. Cleaning services and extra changing of bed linen. Check-in and check-out, when not during ordinary office hours (Saturdays and Sundays).

Q. Which criteria may I use to select the right apartment for me?
A. You can make a research based upon the apartment's size (1 / 2 / 3-rooms flat, etc.), the city's area of interest, the price or the period of time you wish to stay in Milan.

Q. How do I book a flat?
A. You can request a flat online on our website, in the apartments' dedicated page/section. Or you can call us at the +39 02 45490980 or write us an email: info@home2home.it 

Q. What do you mean by flexible rental solution?
A. With Home2Home you can rent a flat exclusively for the exact time you need it. 

Q. Which payment options do I have?
A. You can easily pay via bank transfer, credit card or with a bank check.

Q. How do the check-in and check-out work?
A. One of our Home2home colleague will receive you directly in the apartment to deliver you the key, explain the flat's characteristics and give you useful informations about the surrounding area. The same will happen at the check-out for the handing back of the keys.  

Q. Is it possible to extend the agreed rental time?
A. Yes, it is possible with at least a 10 days advance notice.